I am self-employed, is it possible to create my shop with PrestaBox?
Yes, naturally, PrestaBox is compatible with any type of company.
Furthermore, PrestaBox is the perfect option for you: if you do not make sales during the first 6 months, you won’t have anything to pay.
How does PrestaShop handle payments that I receive?
You will directly receive payment for sales you make. PrestaBox will take a monthly commission based on the sales made on your PrestaBox store (2% commission).
How long is the commitment?
We are completely confident in the quality of our services, and most of our customers are very loyal.
That is why you are engaged for periods of 3 months, automatically renewed.
I would like to use a temporary domain name and change it after—is this possible?
Yes of course. You can choose a domain name to open your store right now that can very easily be changed later.
You simply buy a new domain name that best meets your needs, and then modify it in the Back-Office.
With PrestaBox, is it possible to hire a SEO specialist?
It is a very good idea to do this; many clients rely on PrestaBox SEO specialists.
He or she can very easily access PrestaBox store and make any changes necessary to ensure that your PrestaBox site is perfectly referenced.
May I personalize the look of my shop to correspond perfectly to my expectations?
More than 450 graphic themes are currently available on PrestaBox to give you the widest choice possible and to meet your expectations.
You can further customize the entire look of your shop on your own, to ensure maximum effectiveness.
I have a large amount of products to sell. Does PrestaBox have a storage limit?
PrestaBox brings you the best technology, and thus allows you to enjoy unlimited storage space in order to expand your business without any constraints.
Whatever may be the number of articles or products, clients, or photos, PrestaBox will manage them perfectly, without any storage limit to worry about.
How much time does it take for the site to be set up ?
The store is installed just 10 minutes after registration.
If you buy a domain name with your shop, it will take between 48 and 72 hours for it to correctly link to your store.
How do I benefit from the Welcome offer of PrestaBox partners (Google, Leguide et Microsoft) ?
Our partners want to welcome you: to highlight the efficiency of their services and boost your turnover.
Here are their Welcome offers:
-Google Adwords: 50€ credit. After your store is created, you will receive an email with a voucher.
- Leguide.com: 100€ credit. After activating the module Leguide.com, you will receive an email with a voucher.
-Microsoft Adcenter: 100€ credit. After creating your store, you will receive an email with a voucher.
Let’s take an example. With the Google Welcome offer, you will get a 50€ credit to buy key words on Google. You will be able to boost your sales without any expense.
Is my data saved?
Yes, your data is saved every day.
Is it possible to have my store translated into other languages?
Yes, the PrestaBox solution is available in 41 languages!
My web provider gave me a CSV catalog of its products. Is it possible to use it on a PrestaBox
store?
Yes—we provide you with an import tool that allows you to import a catalog, clients, addresses, etc.
How much does a PrestaBox store cost, and is it really economical?
With PrestaBox, we ensure that you can launch your business on the internet with a fully-functioning, high-performing boutique, and still keep your budget low.
Upon creating the shop, you can decide:
-to buy a domain name for only 12.50 euros, and not have any further registration fees.
-not to buy the domain name, your registration fees will only be 10 euros!
User fees for your store are then directly related to your sales: a commission of only 2% of your sales you will be charged from the first month.
During the first 6 months if you sell nothing, the PrestaBox service is completely free, giving you time to launch your business calmly.
After 6 months, a minimum charge of 15 euros per month is applied.
Let’s give two examples:
• You start by buying an Internet domain name (that you own) and you make no business for six months. PrestaBox then only costs you € 2.08 per month!
• You start by buying an Internet domain name (that you own) and you make a 5000 euros turnover, PrestaBox then only cost you 112.50 euros in total or 9.40 euros per month.
If you decide to stop your PrestaBox store, you will have to send us your demand via registered mail.
PrestaBox is the most effective and most economical way to enjoy the potential of the Internet.
What is the difference between PrestaBox and PrestaShop?
PrestaBox is a turnkey e-commerce solution.
With PrestaBox, you benefit from an offer that includes installation, hosting and automatic updates of your shop. Your PrestaBox shop is installed in 10 minutes by the PrestaBox team, leaving you free to concentrate on your online retail activity!
It is not necessary to have a good command of FTP servers and databases: you manage your shop only via your PrestaBox Back-Office
No need to be an expert in computing to launch your shop: the PrestaBox offer is accessible to all the project owners!
PrestaShop is an e-commerce Open-Source software that you install (via a FTP server) and configure yourself. For more information on PrestaShop, click here (link: http://www.prestashop.com/fr/)
Is there a support service for PrestaBox?
Of course, if you have any questions, you can contact the PrestaBox support by email on http: // to www.prestabox.fr/.
How long before the installation of the store?
The shop is installed in only 10 minutes after the registration.
If you buy a name of domain with your shop, you will have to wait between 48h and 72h before it redirects to your store.
Is it possible to choose and to move the blocks of the pages of my site?
Of course. Thanks to the Live edit tool, available in your Back Office, you can reorganize the pages of your store according to your preferences.
What methods of payment can I install on my PrestaBox store?
Numerous modules of payment are available natively in your PrestaBox store (payments by check, bank transfers and secure on-line payments: you just have to activate them).
What is the Premium Pack?
Aside from all the services offered in the classic PrestaBox, the Premium Pack includes the following advantages:
-One payment module. You can choose among Atos SIPS, Atos SIPS 3x, Box(Cashdesk) of Savings - POSTAL AREA More, Cetrel, Paybox, Paynet, Payline, SaferPay, Trusted Clear(Net) Receive and Pay, BBVA, CM-CIC payment 3x, Paypoint, Wise person Pay Go, 2Checkout, Bluepaid and SkyPay.
- the referencing of your products on 2 price comparison sites (choose among Shopping.com, Kelkoo, Goodbye, EbuyClub, Price Runner, Shopoon - Pure Shopping, Shopzilla, Iziflux, Googles Shopping and Tag Touslesprix.com).
- Automation of the SEO of your site (that you manage via a module in the Back Office).
This pack allows you to boost the visibility of your site and your products!
The Premium Pack implies an additional expense of 25€ a month.
How to insert a new theme into my shop?
You will find numerous themes (free or paying) on our site of complementary modules and themes: http: // addons.prestashop.com.
To be able to choose and download a theme, you just have to open an account on this site, with the same email address that you used to open an account on PrestaBox.
In the case of PrestaBox, it is also necessary to verify that the module is compatible with PrestaBox.
If the module is not compatible PrestaBox, you will find in its description the following information: «necessary Core modifications. Cannot be installed on PrestaBox”.
When you download a theme on Addons, this one will be available automatically in the tab Preferences / Appearances of your PrestaBox Back-Office.
How to install a new module into my shop?
You will find numerous modules (free or paying) on our site of complementary modules and themes: http: // addons.prestashop.com.
To be able to choose and download a module, you just have to open an account on this site, with the same email address that you used to open an account on PrestaBox.
In the case of PrestaBox, it is also necessary to verify that the module is compatible with PrestaBox.
If the module is not compatible PrestaBox, you will find in its description the following information: «necessary Core modifications. Cannot be installed on PrestaBox".
When you download a module on Addons, this one will be available automatically in the tab Modules of your PrestaBox Back-Office.